PolicyZenPolicyZenHow we create, verify, and maintain insurance education content — and what we commit to our readers.
PolicyZen's insurance guides exist for one purpose: to help consumers understand the insurance system they're already paying into. Insurance is complex by design, and that complexity has historically benefited insurers — not policyholders.
Our content aims to close that information gap. We explain insurance concepts the way a knowledgeable friend would — plainly, accurately, without jargon, and without trying to sell you anything.
We do not write content designed primarily to rank in search engines. We write content designed to be genuinely useful. If a topic doesn't have a clear consumer benefit, we don't cover it. Accuracy is verified against primary sources — including policy language, federal regulations (ACA, ERISA, HIPAA, MHPAEA, No Surprises Act), state insurance codes, and CMS guidelines.
PolicyZen earns revenue from consumer subscriptions. We do not accept payment from insurance companies, brokers, or agents to write favorable content. We do not earn affiliate commissions from insurance products. Our editorial content is never influenced by commercial relationships. See How We Make Money.
Some PolicyZen content is produced with AI assistance. AI-assisted content is reviewed for factual accuracy, regulatory currency, and alignment with our editorial standards before publication. We do not publish AI-generated content that has not been reviewed. All content is dated and updated when regulations or market conditions change.
When there is a conflict between insurer interests and consumer interests, we explain it clearly. We do not soften criticism of insurance industry practices to avoid alienating potential business partners. Our readers are our audience — not the insurance industry.
PolicyZen content is educational, not professional advice. Insurance law varies by state. Coverage determinations depend on specific policy language and individual circumstances. For specific legal or financial guidance, consult a licensed professional in your state.
All regulatory information is verified against primary sources:
Content related to healthcare billing, medical coding, and clinical insurance processes is produced with input from healthcare professionals who have direct experience with insurance claims, prior authorization, and payer systems.
Insurance regulations change frequently. PolicyZen reviews and updates content when:
All articles display the date last reviewed. If you believe an article contains outdated information, contact us at content@policyzen.ai.
When we publish inaccurate information, we correct it promptly and transparently. Corrections are noted at the top of the affected article with a brief explanation of what was corrected and when.
To report an inaccuracy, email content@policyzen.ai. We review all correction requests and respond within 5 business days.
90+ free articles on every aspect of insurance — written to inform, not to sell.
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